Privacy Policy

Last updated: 2026

This Privacy Policy describes how SDS Abacus ("we", "us", or "our") collects, uses, and discloses your information when you use our mobile application and website.

Information We Collect

Account Information: Name, email address, phone number, and role (student, parent, institute) when you register.
Learning Data: Course progress, practice scores, exam results, and certificates earned.
Device Information: Device model, operating system version, and unique device identifiers for analytics and security.
Usage Data: Pages visited, features used, and time spent within the app.

How We Use Your Information

To provide and maintain our abacus learning platform.
To track student progress and generate performance reports.
To issue and verify course completion certificates.
To communicate important updates, reminders, and support messages.
To improve our services and user experience.

Data Sharing and Disclosure

We do not sell your personal information. We may share data only with:

Institutes: Student progress and performance data is shared with the registered institute.
Service Providers: Third-party services that help us operate (hosting, analytics) under strict confidentiality agreements.
Legal Requirements: When required by law or to protect our rights.

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

Your Rights

Access, update, or correct your personal information.
Request deletion of your account and data.
Opt out of non-essential communications.
Withdraw consent where processing is based on consent.

Children's Privacy

Our service is designed for students of all ages. We collect information from children only under the supervision of their parent or institute. If you are a parent and believe your child has provided data without your consent, contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@sdsabacus.com
Website: sdsabacus.com